Privacy Policy
OurNews respects your privacy and is committed to protecting personal information in a lawful, fair, and transparent way. This policy explains what we collect, why we collect it, how we use it, and how we keep it secure.
1. Who We Are
OurNews is a South African digital platform offering tools and content that help communities share, remember, and stay connected. This includes services such as obituary creation, digital memorial pages, location sharing, multimedia services, and curated media content.
2. What Information We Collect
Depending on how you use OurNews, we may collect:
- Contact information (name, phone number, email address).
- Content you submit (text, names, funeral details, photos, videos, tributes, messages).
- Technical information (IP address, browser type, device information, pages visited).
- Service usage data (how you interact with our tools and content).
3. Why We Collect Information
We use information to:
- Provide and improve OurNews services.
- Publish and display user-submitted content where requested.
- Respond to enquiries and support requests.
- Prevent fraud, abuse, and misuse of the platform.
- Maintain website security and operational stability.
4. How We Use Content You Submit
When you submit content (such as an obituary, memorial details, images, or tributes), you are requesting that it be displayed on OurNews for the purpose of sharing information with family, friends, and the community.
- You confirm you have permission to share the content and personal information provided.
- You agree that content may be viewed, shared, or accessed using the link provided by you.
- We may format or optimise content to improve display quality (without changing meaning).
5. Cookies & Analytics
OurNews may use cookies and similar technologies to improve user experience, measure performance, and understand how visitors use the site. You can manage cookie settings through your browser and cookie banner options.
6. Third-Party Services
Some services may include third-party tools (for example, embedded videos or external payment platforms). These providers may collect data according to their own privacy policies.
OurNews is not responsible for the privacy practices of third-party websites or platforms you access through external links.
7. Security
We implement reasonable technical and organisational safeguards to protect information from loss, misuse, unauthorised access, or disclosure. However, no online system can guarantee 100% security.
8. Your Rights (POPIA)
In terms of POPIA, you may request to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Request deletion of certain information (where legally possible).
- Object to processing in specific situations.
9. Content Removal & Takedown Requests
If you believe content on OurNews should be removed (for example, due to privacy concerns, incorrect information, or lack of consent), you may submit a takedown request.
- Email your request and supporting information to info@ournews.co.za.
- Include the URL to the content and explain why it should be removed.
- We may request proof of relationship or authority where sensitive information is involved.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised date. By continuing to use OurNews, you accept the latest version of this policy.
11. Contact Us
For privacy-related questions, requests, or concerns, please contact:
- Email: info@ournews.co.za
- Phone/WhatsApp: +27 63 145 2504
- Website: OurNews (ournews.co.za)